Survey Effectiveness Index

Organization Performance

Customer
Loyalty

Organization Performance Model

Customer Loyalty Model

Multi-Rater
Assessment

PDi Followup
Action Planning

PDi Survey Reports

PDi Physician Survey Process

PDi Sarbanes-Oxley Survey

PDi Global Technology Center

Delivering Communication
                 &
Collaboration Insights

The VALID and RELAIBLE PDi Physician Survey© solution process has been designed and hospital tested to improve administration, physician and medical staff communication and collaboration.
Choosing the right survey designed specifically for physicians, hospitals and health care facilities can be one of the most important decisions you make as a health care professional. With the PDi Physician Survey© your hospital and health care facilities can obtain the data and information needed to improve physician communication and collaboration thus improving satisfaction, loyalty and patient care quality.

Having quality physician satisfaction and loyalty data, information, and feedback will help your hospital and healthcare facilities make better decisions. The PDi Physician Survey© process provides the data, information, insights, specific improvement recommendations and helps you implement positive solutions you can count on. We provide hospitals and physicians with both a wealth of knowledge and how to implement such through collaborative improvement efforts and communications with physicians.

PDi will administer the survey and provide the information, data and insightful analysis to help you assess the quality and effectiveness of your hospital as seen and experienced by your physicians.

PDi provides the information required to help you make better health care and administrative decisions - that's a prescription for highly effective hospitals and physician relationships.

By successfully linking patient care, hospital and physician communications and organizational processes, PDi provides physicians and healthcare leaders with instant access to critical information to improve workflow, reduce costs, and most importantly, make cutting-edge improvements.

Continuously making improvements that make your hospital and healthcare organization an excellent place for physicians to practice medicine is a key driver for quality care. PDi is committed to supporting this goal. After all, your hospital's success hinges on your relationships with physicians - those who practice at your hospital and those who refer patients. When it gets right down to it, physicians want quality of care for their patients, efficient operations, appreciation, and input. PDi will help you meet and in time surpass the needs and expectations of one of your most important quality care partners-physicians.

The PDi Physician Survey© will measure the overall and specific satisfaction, loyalty and engagement levels of your physicians. The PDi Physician Survey© process follows a proven 5 step process for attaining quality survey information:

1. Pre Survey Communications to Ensure Participation
2. Ease of Use Online Format
3. Highly Effective Survey Results Group Debriefs
4. Productive Action Planning & Best Practices
5. Ongoing Follow Up

By implementing the PDi Physician Survey© process you'll find out exactly what your physicians consider as the hospital's/healthcare organization's strengths opportunities for improvement are. Our extensive experience in conducting interviews and surveys by using our proven methodology guarantees that over 80% of your active medical staff will participate, even your heaviest admitters and busiest physicians.
Another important value provided by the PDi Physician Survey© process are the Key Drivers of Excellence-areas statistically identified to most influence physicians' perceptions and behaviors-giving you the focus you need to start improving communication and collaboration with your physicians today.

What threatens physician satisfaction levels? We have found that reduced autonomy, increased time demands, inadequate communications and collaboration leave physicians feeling detached and uninvolved. This can affect every aspect of your hospital/health care organization, including:

Decreased loyalty
Greater risk of physician defections
Slowdowns in admissions and revenue
Damage to the hospital's reputation

Physician satisfaction and positive engagement is linked inseparably to employee and patient satisfaction. A hospital/health care organization cannot improve and sustain the satisfaction of one party without addressing the other two. Our experience shows us that physician satisfaction and engagement are often the most challenging to build. But we also know that it is essential and that it is achievable.