Customer
Loyalty

Organizational Performance Model

Customer Loyalty Model

Multi-Rater
Assessment

PDi Followup
Action Planning

A Question of Balance

Leadership is as much of an art as a science, because of the difficult tradeoffs managers handle every day. Rewarding employees without compromising profitability; encouraging individual contribution without undermining team spirit; building in quality while maintaining productivity; balancing the legitimate needs of competing internal constituencies and external stakeholders; demanding accountability, but in positive and constructive ways -- these are a few of the leadership challenges which defy easy answers. They demand constant attention, because misalignments can be very destructive. PDi Employee Surveys© and PDi Organization Surveys© can help you diagnose what is working well, and where things are getting out of balance.

In today's business environment, traditional sources of competitive advantage (such as economies of scale, superior distribution networks, efficient manufacturing processes, just-in-time inventory control, and innovative high technology) no longer offer the long term advantages they once did. Given the highly competitive nature of most industries, advances are quickly recognized and imitated by competitors, making it difficult to remain an industry leader for long. Due to these hypercompetitive realities, business leaders recognize that sustainable competitive advantage lies with their employees. Strategies, however brilliant, remain unimplemented unless they are effectively communicated.

Creativity can be rendered meaningless unless it is tapped as a resource for continuous improvement. Teams can be useless without trust, respect and cooperation. The question is, how do you stay on top of these issues, when accurate information on such potentially sensitive topics is hard to find? PDi Employee Surveys© will provide you with the answers.

Do you want to know more about organization performance variables such as profitability, efficiency, customer satisfaction, employee satisfaction, and effectiveness? PDi Employee Surveys© and PDi Organization Surveys© not only measure employee perceptions on these outcomes, but also measures the individual, team and leadership behaviors which are likely to get you there, and can link these results with objective performance indicators from your accounting system (sales, productivity, turnover, etc.) These data points give leaders the information they need to continuously improve employee performance - to recognize what needs help and to maintain what is already working well - while there is still time to do something about them.

PDi provides organizations with customized PDi Employee Surveys© and feedback systems, including:

PDi Employee Effectiveness & Engagement Surveys©
PDi Organization Effectiveness Surveys©
PDi Team Effectiveness Surveys©
PDi Leadership & Management Surveys©  
PDi 360°Surveys©

The demands of the marketplace are relentless. The press for new products and improved services quickly is the reality of business leaders today. PDi ensures that your leaders and employees are on board to successfully meet marketplace demands.

Clearly, leaders and employees alike are the ones who define and support the culture and strategy of the organization. Together, they make it happen. They are the ones who remove obstacles. They are the ones who make the changes needed to be effective.

We provide the bridge between how you are working and how to work better. Immediately, PDi Employee Surveys© will provide you with answers. Important improvements are made and data information becomes business intelligence.

PDi Employee Surveys© have been designed and fine tuned to measure your number one competitive advantage—your people. They make the difference. We provide the data information that appreciates these differences. A great company bets on and continuously invests time and resources into its people. They are the ones who solve problems, develop and implement new ideas and serve business partners and customers. PDi Employee Surveys© provide the measures necessary to assess how effective company resources are for employees and customers.

Your People
Your Business
Your Business Intelligence
Enhance All Three

PDi Employee Surveys© measure employee engagement & effectiveness and helps your company translate the data into productivity and profitability improvements. Our focus is on measuring employee effectiveness and engagement thus providing your company with the results and recommendations you can use today.

PDi Employee Surveys© will give you everything your company needs to make great decisions and improve overall performance. PDi provides 24/7 access to survey data and information you need to monitor results and streamline processes.